Shipping policy
mesmaire237@gmail.com
Shipping Policy
Thank you for shopping with us! We aim to provide you with the best possible shopping experience, which includes fast and reliable shipping. Please read our shipping policy below to understand our process:
Processing Time
- All orders are processed within 1-3 business days after payment is received.
- Orders are not processed on weekends or holidays.
- If there is a delay in processing due to high order volume, you will be notified via email.
Shipping Rates & Delivery Times
- Shipping costs are calculated at checkout based on your delivery address and chosen shipping method.
- Estimated delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Overnight Shipping: 1 business day (available on select items)
Please note that delivery times may vary depending on your location and the carrier.
Shipping Locations
- We currently ship to [list countries or regions you ship to]. If you are located outside these areas, please contact us to discuss possible arrangements.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order status through the shipping carrier’s website or directly through our store.
Missing or Damaged Items
- If your order arrives damaged or is missing items, please contact us within 7 days of receiving your package. We will resolve the issue by offering a replacement, refund, or store credit.
Customs & Duties
- For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the customer and will be collected by the carrier at the time of delivery.
Address Accuracy
- Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Contact Us
If you have any questions or concerns about your order or shipping, feel free to reach out to us at mesmaire237@gmail.com. We're happy to assist!